Last updated: 9 February 2026
"Outstanding leadership, exceptional staff retention, innovative training and a family atmosphere, although activities lack specialist therapeutic programmes."
Staff had completed training in safeguarding... safeguarding champions... Risks managed to minimise... Staff went out of their way to think of solutions when incidents happened... Pharmacist commented very positively about medicines management.
Staff felt valued by the managers... Staff said how much they enjoyed working at the home and of the family feel... 'I love my job! I love the team working together, the family atmosphere'.
There were sufficient numbers of suitable staff on duty... registered manager told us they rarely needed to use agency staff as some staff were able to work flexibly... exceptional retention rate of all staff.
The home had innovative and creative ways of training... staff completed mandatory training including... additional training... syringe driver, end of life care... champions in safeguarding, infection control, Dementia Friends.
Without exception, people, relatives, staff and others spoke of the outstanding qualities of the management team and, in particular, of the registered manager. The home was very well led and managed.
A variety of activities was on offer... external entertainers visited regularly... outings... Rabbit Hole Club... Pets as Therapy (PAT) dogs visited... community visitors like school children.
Varied activities and social events make the days more fun than just routine care, but no specialist therapeutic programmes with proven results to really enrich staff roles.
A variety of activities was on offer and people had been involved in planning the activities... Rabbit Hole Club... Pets as Therapy (PAT) dogs visited.
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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