Working at Valdigarth
20 Granville Terrace, Durham, DH6 3JQ
Operated by KHP Elite Care Ltd
10 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"A close-knit family atmosphere and strong safety practices, although no structured activities programme, basic induction and inconsistent incident reporting hold it back."
Safety & Risk
7/10
✓
Staff understood their safeguarding responsibilities. Risks to people were appropriately assessed and clear guidance was in place for staff to manage risks.
Staff Culture
7/10
✓
There was a positive atmosphere in the service. One relative told us, "Staff feel like a close-knit family."
Staffing Levels
6/10
✓
There were enough staff on duty and staff were recruited appropriately.
Training & Dev
5/10
!
an induction was in place for new staff.
Management
6/10
✓
Leaders were approachable and people had confidence in the management.
Programmes
4/10
!
Staff levels were reviewed weekly and were varied depending on the activities happening each week
Points to consider
No structured activities programme or coordinator, so the job is mostly routine personal care.
Staff levels were reviewed weekly and were varied depending on the activities happening each week
Only basic induction mentioned, no specialist training or development opportunities.
an induction was in place for new staff.
Manager does not always report important incidents to regulators.
The registered manager was not always clear about which incidents should be reported to the Commission.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews