Working at Uvedale Hall Residential Home

Per 2020 comprehensive inspection: The service had a safeguarding policy in place. People were supported by staff who understood safeguarding... Incidents and accidents were reported by care staff. These were reviewed and investigated by the senior team.

Per 2020 comprehensive inspection: Staff told us they felt well-supported. They received regular supervision and an appraisal. One member of staff told us, 'I like working here because there is a good team and we help each other.'

Feedback from people who lived in the home and staff was that there were enough staff to meet people's needs. The registered manager advised that they currently had no workforce pressures and had been able to recruit when needed. The registered manager advised they rarely had to use agency staff.

Per 2020 comprehensive inspection: Staff had received training including the safeguarding of people, administration of medicines, dementia awareness, infection control and moving and handling. Staff informed us they had regular supervision and a yearly appraisal.

Per 2020 comprehensive inspection: Staff informed us they felt supported by a culture of continuous learning and improvement. Each member of staff we spoke with said they found the operational and regional manager approachable and helpful.

Per 2020 comprehensive inspection: A staff member was designated to provide activities and we saw that there was a programme each day. People told us they enjoyed entertainers coming to the service by arrangement and the dog which visited most days.