Last updated: 10 February 2026
"Hands-on leadership, valued motivated team and innovative activities, although staffing lacks details on retention and unhurried care."
2020 IPC inspection: Assured on all measures including preventing infections, PPE use, testing, outbreak management; per 2019: Falls audits led to large reductions, robust safeguarding and incident learning.
Per 2019 comprehensive inspection: 'Staff felt valued and were highly motivated'; relatives said staff 'like family, so caring'; team building days provided.
Per 2019 comprehensive inspection: Electronic rota avoided agency staff; relatives said 'always enough staff on duty' and manager increased levels based on feedback.
Per 2019 comprehensive inspection: Champions supported with learning in end of life care, dementia, nutrition including conferences; training opened to relatives under 'all together now'.
Per 2019 comprehensive inspection: Staff said '[Registered manager] isn't a typical manager. He's hands on and will do anything for them'; universally positive feedback from staff, relatives and professionals.
Per 2019 comprehensive inspection: Intergenerational school visits and pen pals praised by headteacher; culture club themed events; personalised outings like pub visits, gardening, beach hut with positive outcomes.
Staffing is good with no agency workers and enough people on shift, but no details on long-term staff staying or time for really unhurried care.
Per 2019 comprehensive inspection: 'helped them avoid using agency staff'; 'increased staffing levels' based on prior survey feedback on levels.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp