Last updated: 10 February 2026
"Approachable management, excellent activities programmes and good training foster a positive culture, although staffing relies on agency workers to cover vacancies."
People were protected from the risk of abuse... Risks to people had been assessed... People received their medicines safely... Lessons learnt were identified and acted upon
Staff told us they felt the atmosphere in the home was calm, that there was a really good care team and the morale was good
People and relatives told us there was enough staff... Recruitment was ongoing to fill staff vacancies. In the interim agency staff were used
Staff received the support, supervision and training they needed... Senior staff received specific training... catheter training, NEWS 2... tissue viability
Staff and relatives praised the management... '[Acting home manager] is absolutely excellent; very approachable'; 'The department heads are all brilliant; easy to talk to'
The home's trainer had completed a Dementia Care Mapping™ course... Leaders facilitated an exceptionally people focused culture... Dementia Friends... Alzheimer's society... community projects
Staffing is adequate but relies on some agency workers to cover vacancies and extra hours from existing staff.
Recruitment was ongoing to fill staff vacancies. In the interim agency staff were used to maintain the assessed staffing levels, the management team actively supporting on the floor and existing staff worked additional hours.
AI Generated
Last inspected: January 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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