Working at Upton Grange

However, there was no record to show that people's risk regarding COVID-19 had been assessed and staff testing did not ensure tests twice per week

Staff told us 'I really enjoy my job, it is one of the best homes I have worked in' and 'nice atmosphere, the manager is really approachable'

Staff told us they often worked extra shifts, which helped maintain the staffing numbers, and the manager said they are recruiting additional staff

Training records showed that all staff had completed recent training to ensure they had the knowledge and skills to support people safely

Staff told us 'The manager is fab, very approachable and the deputy is really helpful' and people said 'The manager is always there and is approachable'

There was a variety of activities such as singing, dancing, quizzes, garden parties, sports days, day trips and links with local schools