Working at Upper Ford Lodge
Ford Lane, Droitwich, WR9 0BQ
Operated by Autism.West Midlands
10 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported and valued by managers in a passionate team with good training and safety, although vacancies mean using agency staff and activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
Staff had received training in safeguarding and could identify types of abuse. Staff knew how to report any concerns... People were supported to take their medicines safely. Staff were trained and had their competency assessed.
Staff Culture
7/10
✓
Staff were clear of their roles and responsibilities and told us they worked well as a team. Staff spoke passionately about their roles and the people that live in the home.
Staffing Levels
6/10
✓
The registered manager told us, they were recruiting to fill vacancies, and they used agency staff when needed to ensure people's needs are met.
Training & Dev
7/10
✓
Staff told us they received appropriate training to meet the needs of the people and to enable them to carry out their role. For example, specialist training in autism and epilepsy.
Management
7/10
✓
Staff spoke positively of the management team. They told us they were encouraged to express their views and were listened to and managers were supportive.
Programmes
6/10
✓
People said, staff supported them to do things they enjoyed and that interested them. Activities sought were based on individual choice. People were supported to have an annual holiday if they wished... rock climbing and horse riding.
Points to consider
They're recruiting to fill vacancies and use agency staff sometimes, even if it's usually the same person for consistency.
The registered manager told us, they were recruiting to fill vacancies, and they used agency staff when needed to ensure people's needs are met. They told us they use the same agency staff member to ensure consistency of care.
No dedicated activities coordinator or specialist programmes mentioned, so the role focuses on routine care plus supporting individual hobbies and outings.
People were actively encouraged with their areas of interest and hobbies... people told us, they were able to do fun things such as rock climbing and horse riding.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews