Working at Upminster Nursing Home
Clay Tye Road, Upminster, RM14 3PL
Operated by Havering Care Homes Ltd
37 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Visible manager, strong safety practices and varied activities, although staffing gets stretched at mealtimes."
Safety & Risk
7/10
✓
Staff understood adult safeguarding procedures... Medicines were managed safely... The registered manager audited medicines... regular accident and incident audits.
Staff Culture
6/10
✓
There was open and transparent culture at the service... Staff told us the registered manager involved them in the service.
Staffing Levels
5/10
!
The service had enough staff... However, we observed that during peak hours such as breakfast and lunch times, not everyone was getting prompt support when they needed.
Training & Dev
6/10
✓
Staff received an induction... Staff completed training in various areas relevant to their roles... Staff received regular supervision and an annual appraisal.
Management
6/10
✓
People, relatives and professionals gave positive feedback about the registered manager... A relative said, '[The manager] is on the floor [visible] and I like [them].'
Programmes
6/10
✓
We have a lovely [activities co-ordinator] who does the recreations, seated exercises... jigsaw puzzles... day trips... barbecues and Christmas parties.
Points to consider
Staffing is adequate but nothing special, with delays at mealtimes so staff get stretched during busy periods.
we observed that during peak hours such as breakfast and lunch times, not everyone was getting prompt support when they needed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews