Last updated: 9 February 2026
"Staff feel happy and supported by approachable managers in a positive culture, although agency staff cover shortages and learning disability training is lacking."
People felt safe living at the home. Staff understood their responsibilities to protect people from the risk of harm. Risks to people were assessed and managed. People received the support they required to manage their medicines.
Staff told us they were happy working at the service. They spoke positively about the culture and management of the organisation. Staff said, 'We work well as a team in this care home. I feel I get all the support I need from the managers.'
There were sufficient numbers of staff deployed to meet people's needs. When the home had experienced staff shortages, agency staff were brought in to minimise the risk of people not receiving care.
Staff received regular training and had refresher courses such as dementia awareness, falls prevention and pressure wound care to ensure they had up to date knowledge. Staff received regular supervision and an annual appraisal.
Staff told us they were happy working at the service. They spoke positively about the culture and management of the organisation. Staff said the registered manager was approachable and that they were encouraged to openly discuss any issues.
An activity coordinator organised various social and leisure activities and events for people using the service... including arts and craft, music, films, group exercise classes, baking, quiz and recently a Burns night celebration.
Staffing levels are adequate but they use agency staff when there are shortages.
When the home had experienced staff shortages, agency staff were brought in to minimise the risk of people not receiving care.
Staff have not had specialist training for learning disabilities even though one person there needs it.
Staff had not received specialist training to support people with learning disabilities. The registered manager and staff confirmed none of them had received any recognised learning disability awareness training, despite one person with a learning disability living at the care home.
Activities are regular but basic like arts, crafts, quizzes and music, with no specialist therapeutic programmes.
An activity coordinator organised various social and leisure activities and events... including arts and craft, music, films, group exercise classes, baking, quiz and recently a Burns night celebration.
AI Generated
Last inspected: February 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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