Working at Upalong Residential Home
16 Castle Road, Camberley, GU15 2DS
Operated by Mrs Mary McTeggart
9 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Supportive leadership, loyal staff team and strong safety practices, but only basic training and routine activities hold it back."
Safety & Risk
7/10
✓
2021: Assured provider preventing infections, using PPE effectively, accessing testing, managing outbreaks; 2019: No safeguarding incidents, staff knowledgeable, medicines managed safely with competency checks.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt valued and supported by the registered provider. There was an established and loyal staff team who had been working at the service for many years who worked well and supported each other.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: Staffing levels... appropriate to meet people's needs... staff rotas detailed this was the usual staffing levels and that staff had been working at the service for a long time.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff received mandatory training every year and we saw from training records available to us they were up to date. Staff told us their induction was thorough.
Management
7/10
✓
Per 2019 comprehensive inspection: People, relatives and staff were very complimentary about the registered provider and how approachable they were. Staff told us they felt valued and supported.
Programmes
4/10
!
2021: People's wellbeing was supported through activities, such as themed crafts. Activities were provided on a one to one basis or in small groups; 2019: We went to the seaside... staff painted people's nails in a 'pamper' session.
Points to consider
Only standard mandatory training, no specialist courses or funded qualifications to help you develop.
Staff received mandatory training every year and we saw from training records available to us they were up to date. Per 2019 comprehensive inspection.
No activities coordinator or special programmes, just basic crafts, outings and pamper sessions so the role is mostly routine personal care.
People's wellbeing was supported through activities, such as themed crafts. Activities were provided on a one to one basis or in small groups based on what people who were living in the home wanted to do each day. Per 2021 inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews