Last updated: 10 February 2026
"Supportive management, excellent training and a positive team culture, but adequate staffing without strong retention and basic activities hold it back."
Safeguarding incidents were reported, and appropriate action taken in order to protect people from the risk of abuse. Medicines were managed safely.
Staff told us, 'I have never worked anywhere that listen to staff like here, we are a real team, we all have an opportunity to make a positive impact on people.'
There were enough staff on duty to meet people's needs safely.
Staff had a detailed induction programme and ongoing training to ensure people were supported safely. Staff were encouraged to learn new skills and update their knowledge.
Staff told us, 'The training is excellent and support from the manager is fantastic, it's the best place I've ever worked, the mentorship I have had has been excellent.'
People were supported to choose and engage in a range of activities that were socially and culturally relevant to them. The service had recently supported people to go on holiday... People had the opportunity to undertake educational activities.
Staffing is enough to keep people safe but nothing special, with no info on staff staying long-term or low agency use.
There were enough staff on duty to meet people's needs safely.
Activities are basic like holidays and college support, no activities coordinator or special programmes to make the job more varied.
People were supported to choose and engage in a range of activities... go on holiday... educational activities.
AI Generated
Last inspected: December 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp