Working at University Care
17 Derby Road, Nottingham, NG9 2TA
Operated by Mrs Susan Clay
4 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Stable staff team with no agency use and approachable leadership, but basic training without funded qualifications and activities lacking a dedicated coordinator."
Safety & Risk
8/10
✓
Staff understood their role in keeping people safe from avoidable harm and abuse and spoke with confidence about the actions they would take
Staff Culture
7/10
✓
Staff were confident about how they could raise any issue of concern and told us they felt sure they would be listened to
Staffing Levels
9/10
✓
stable staff team and all shifts were covered by the staff team who worked for the provider and agency staff was not used
Training & Dev
6/10
✓
Staff were supported to learn new skills... attended training for mental health and medicines and found this valuable
Management
8/10
✓
The registered manager was approachable and gave leadership, guidance and the support they needed; they worked alongside staff
Programmes
6/10
✓
supported to choose and engage in a range of activities... eating out and having competitive bowling nights... gain employment
Points to consider
Only standard training with some mental health and medicines courses, no funded qualifications or career paths.
One member of staff told us they had attended training for mental health and medicines and found this valuable
Activities are regular outings and daily skills like cooking and bowling, but no dedicated coordinator or specialist programmes.
People were supported to choose and engage in a range of activities that were socially and culturally relevant to them... eating out and having competitive bowling nights
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews