Working at Unity House
Westcott Road, Peterlee, SR8 5JE
Operated by Lifeways Community Care Limited
21 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Approachable management, stable staffing and strong safety practices, but standard training lacks specialist development and activities are not innovative."
Safety & Risk
8/10
✓
Records were analysed for patterns or trends and incidents were used as a learning opportunity. Staff understood and implemented the principles of STOMP.
Staff Culture
7/10
✓
Staff were passionate about providing good care outcomes and took ownership for their practice. The registered manager promoted a positive, person-centred culture.
Staffing Levels
7/10
✓
The provider had permanently increased both day and night shift staffing levels to resolve these issues. Staff recruitment and induction training processes were effective.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff were suitably trained and received regular supervisions and appraisals.
Management
7/10
✓
People told us the management team were approachable and acted swiftly to address any issues.
Programmes
6/10
✓
Per 2018 comprehensive inspection: The home had a full programme of activities in place for people who used the service. The OT developed an eight-week activity planner.
Points to consider
Staff get standard training and supervisions, but no funded specialist qualifications or career paths mentioned.
Per 2018 comprehensive inspection: Staff were suitably trained and received regular supervisions and appraisals.
Varied activities like trips, arts, sensory room and community links, but no innovative specialist programmes or recent updates.
Per 2018 comprehensive inspection: The home had a full programme of activities in place for people who used the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews