Last updated: 9 February 2026
"Staff receive regular supervision, good training and enjoy a positive culture, but activities lack structure and staffing is adequate."
Staff received training on keeping people safe from abuse and avoidable harm and understood their responsibilities for reporting safeguarding incidents.
There was a positive atmosphere at the home. We saw people and staff interacting with each other throughout the day and enjoying each other's company.
During our visit we saw there were sufficient numbers of staff to respond to people's needs when required.
A staff member told us, 'There's so much training, they make sure we know what we're doing. If I wanted any more I'd ask [Registered Manager] and he'd sort it out'.
Staff told us they had regular supervision meetings with the registered manager to support their development and operated an open-door policy for informal discussion and guidance.
Staff supported individual hobbies and outings such as shopping, football, discos, and attending events, but no structured programme or coordinator mentioned.
No activities coordinator or structured programmes, so the role is mostly routine personal care with basic outings and hobby support.
No mention of activities coordinator, pet therapy, gardening, or structured programmes; only individual support for shopping, football, discos, and events noted.
Staffing is adequate but nothing special, with processes to cover absences but no details on retention or agency use.
We saw the provider had processes in place to cover staff absences. They also had systems in place to ensure there were enough members of staff on duty.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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