Working at United Response - 47 Doublegates Green
47 Doublegates Green, Ripon, HG4 2TS
Operated by United Response
5 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel well supported by a great manager and love the positive team culture, but overdue training and gaps in safety records need attention."
Safety & Risk
6/10
✓
Medicines were managed safely... However, we did find the staff signature list for those staff who were responsible for the administering of medicine had not been completed. There were some gaps in the recording of room temperatures
Staff Culture
8/10
✓
Staff spoke very positively about the culture... 'We are a great team and work really well together' and 'I love working here. [Registered manager] is fantastic. There is a good atmosphere'
Staffing Levels
6/10
✓
There were enough staff on duty to meet their needs... People were supported by sufficient numbers of staff who had the right mix of experience and skills
Training & Dev
6/10
✓
Care staff had received the training they needed... We noted some staff were slightly overdue some training. The registered manager told us any gaps in training had already been identified and training arranged
Management
8/10
✓
Staff told us they felt well supported by the registered manager... '[The manager is very supportive. I have been getting supervision every six weeks]' and relatives said '[Registered manager] is a very good manager. [They] are genuinely sincere and very approachable'
Programmes
6/10
✓
People were supported to follow their interests... regularly visited the local shops... reflexology once a month and regular therapeutic massage... movie nights... holiday in Blackpool
Points to consider
Some staff training is overdue so you might need to pick up the slack sometimes
We noted some staff were slightly overdue some training
Safety records have small gaps like missing medicine temperature checks and staff signatures
the staff signature list... had not been completed. There were some gaps in the recording of room temperatures where medicines were stored
No dedicated activities coordinator or specialist programmes, just regular outings and therapies
People had access to a range of activities... music man... outings... reflexology... movie nights
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews