Working at United Response - 26 Tennyson Road
26 Tennyson Road, Bognor Regis, PO21 2SB
Operated by United Response
5 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff receive strong training with supervision and feel supported in a family-like culture, but no registered manager yet and unclear staff retention hold it back."
Safety & Risk
6/10
✓
Staff had a good awareness of safeguarding procedures. Risks to people were assessed and care plans included details of action staff needed to take to keep people safe. Medicines were safely managed.
Staff Culture
6/10
✓
Staff and relatives described the service as being like a family home. Relatives and staff said the manager was supportive and approachable. Staff said they were supported.
Staffing Levels
6/10
✓
Sufficient numbers of staff were provided to meet people's needs. We observed there were enough staff to support people in the home and for taking people to activities in the community.
Training & Dev
7/10
✓
Staff had access to a range of training courses including nationally recognised qualifications in care. Staff were also supported with supervision and their performance was monitored by regular appraisals.
Management
4/10
!
The service did not have a registered manager at the time of the inspection but there was a manager in post who had applied for registration; staff said there had been a number of management changes but were positive that a new manager was in post.
Programmes
5/10
!
People were supported to attend a range of social, recreational and occupational activities including day services, gardening schemes, voluntary work, holidays and social events.
Points to consider
No registered manager in post yet, even though there is one who has applied and staff like her.
The service did not have a registered manager at the time of the inspection but there was a manager in post who had applied to the Commission for registration.
Staffing levels are adequate and enough for needs, but no info on staff staying long-term or using few agency workers.
Sufficient numbers of staff were provided to meet people's needs.
Activities are regular with outings and community stuff, but no activities coordinator or special creative programmes to vary the day.
People were supported to attend a range of social and recreational and occupational activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews