Working at Unicorn House

There was a clear management structure in place and staff said they received good support from the registered manager. Staff told us team meetings were regular and helpful.

The provider ensured there were enough suitable staff. A staff member told us, 'We always have enough staff, if we need more the registered manager will get them in.'

Staff completed training that was relevant to people's needs. This training included for example, understanding autism, supporting people with learning disabilities, positive behaviour support, oral health, safeguarding adults, and medicines administration. Records showed that staff received regular supervision and annual appraisals.

Staff were positive about how the home was run and the support they received from the registered manager. A staff member told us, 'I am happy to work here, the staff are cooperative, and the registered manager is very helpful. Teamwork is good, we all support each other.'

We saw an activities planner that included individual plans for people throughout the week. Some people went out independently and some people attended supported activities such as arts and crafts, cinema, bowling, visiting barbers, hairdressers, and a nail parlour.