Working at Umika Lodge Care Home

No activities programme or coordinator mentioned, so the role is mostly routine personal care.

notes from residents’ meetings where people have been consulted with and offered choice of activities

Medication wasn't always handled safely, like leaving a drink with hidden medicine unsupervised where someone else might drink it.

We observed a drink that had covert medicines in it being left with a person who has dementia. The person and drink were left unsupervised, the person then moved to a different chair and left the drink with medicine in it at the first chair.

Managers missed reporting a safeguarding concern to the authorities when it should have been done.

we found one complaint that was investigated by management internally and action taken to address the concerns but a safeguarding alert and CQC statutory notification were not made. The manager told us they were not aware the incident met the threshold for reporting.