Last updated: 10 February 2026
"Staff feel valued, supported and enjoy a positive culture under approachable leadership, but staff retention, training and activities lack depth."
Effective systems were in place to help keep people safe. Safeguarding incidents had been recorded and reported as per the provider's policy.
Staff enjoyed working in the service. Staff told us they liked getting to know the needs of the diverse group of people who lived there.
There were enough staff deployed to meet people's needs, including individual one to one support hours where required.
The competence of staff who administered medicines was checked and regular update training made available.
Staff felt valued, listened to and supported by the registered manager. Staff identified the registered manager as approachable, caring and an effective leader.
People participated in group activities such as seasonal events and theme nights as well as individual activities of their choosing such as going out shopping and woodworking.
Staffing covers needs safely with some one-on-one time, but no word on low agency use or staff sticking around long-term.
There were enough staff deployed to meet people's needs, including individual one to one support hours where required.
Staff get regular training and competence checks, but no specialist courses or funded qualifications for career growth.
The competence of staff who administered medicines was checked and regular update training made available.
A coordinator runs varied group and individual activities like theme nights and outings, but no specialist or innovative programmes to enrich the role.
The provider employed staff responsible for coordinating activity opportunities for people. People participated in group activities such as seasonal events and theme nights as well as individual activities of their choosing such as going out shopping and woodworking.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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