Last updated: 9 February 2026
"Great leadership with staff feeling supported, a positive culture and strong safety, but uncertain staff retention and limited activities programmes."
2022: 'The registered manager had identified, assessed and mitigated all COVID-19 related risks... Staff were trained in the use of PPE.' Per 2020: Risks well managed, safeguarding systems in place.
Per 2020 comprehensive inspection: 'One staff member said, "I think it's the best job I've ever had. I love it to be honest. I love the people I look after and I love the people I work with."'
Per 2020 comprehensive inspection: 'There were enough staff to meet people's needs.' Provider had measures to mitigate COVID-19 related staff pressures (2022).
Per 2020 comprehensive inspection: 'Staff were trained, skilled and experienced... Comments from staff included, "I really like the training. I think it's very insightful," and "We get more than enough training."'
Per 2020 comprehensive inspection: 'One staff member told us, "Amazing, absolutely amazing. She's a great manager. I feel like I can speak to her about anything. She's there for the staff..."'
Per 2020 comprehensive inspection: 'People were supported to enjoy their hobbies and interests... One relative said, "They [staff] took them camping last year and they loved it."'
Staff numbers are enough to cover needs, but no info on how stable the team is or if agency staff fill gaps.
There were enough staff to meet people's needs. The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. (2020 and 2022)
Varied activities like camping trips and hobbies happen, but no dedicated coordinator or special therapy programmes.
People were supported to enjoy their hobbies and interests. Staff supported people to enjoy activities they wanted to take part in. One relative said, 'They [staff] took them camping last year...' (per 2020)
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp