Working at Tyne Grange

The provider had a proactive and positive culture of safety... good systems to ensure individual incidents, accidents, safeguarding concerns... were investigated and acted on; effective systems to report and investigate safeguarding concerns.

Staff gave especially positive feedback... A staff member described Tyne Grange as, 'The best place I have ever worked'; 'Teamwork, this is the biggest positive. I am happy and love to work here. Everyone is supportive'.

The provider invested in staff so they could develop in their role whilst promoting career development; enabled some staff to develop into mental health first aiders deployed on every shift.

Tyne Grange was exceptionally well-led. The registered manager led by example and staff and professionals were highly complementary about their leadership; staff say 'The support from [registered manager] is unbelievable' and 'she is always there'.

Various activities... table top sale, community litter pick, animal antics event, community arts and crafts group, dog therapy café, community-based Christmas party; trips including to St James’ Park; partnership with Northumbria University.