Last updated: 9 February 2026
"Strong safety and effective training with positive culture, but no permanent manager undermines leadership."
2022 targeted inspection: People told us they felt safe; risk assessments completed for outings, admissions and visitors; premises and equipment visibly clean.
Per 2018 comprehensive inspection: Staff spoke positively about the management and had a clear understanding of their roles; open and positive culture that encouraged involvement.
Per 2018 comprehensive inspection: There were enough staff on duty to meet people's needs. A staff member said, 'I feel there are enough staff. We have a few new ones starting soon'.
Per 2018 comprehensive inspection: Staff offered training specific to the people they supported for example downs syndrome, epilepsy and dementia; annual appraisals and regular supervisions.
Per 2018 comprehensive inspection: The service had not had a registered manager in post since January 2018.
Per 2018 comprehensive inspection: Regular structured activities including day centre, gardening, local walks, zoo trips, sailing once a week, drama, weaving and paid employment.
No permanent manager in place.
Per 2018 comprehensive inspection: The service had not had a registered manager in post since January 2018.
Staffing is adequate but with some new staff starting and COVID pressures that needed special measures.
Per 2018: 'We have a few new ones starting soon'; 2022: 'measures in place to mitigate the risks associated with COVID-19 related staff pressures'.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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