Working at Two Trees Caring Home
33 Milehouse Road, Plymouth, PL3 4AF
Operated by Mrs June Ann Gliddon and Mrs Paula Marie Pillage
28 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Staff feel valued and supported with good training and enough staff, but unmanaged safety risks like bedrails and faulty electronic records are major concerns."
Safety & Risk
3/10
✕
The failure to ensure risks were appropriately assessed, mitigated or effectively managed, placed people at an increased risk of avoidable harm. This was a breach of Regulation 12... Electronic care planning system was not fit for purpose and posed a potential risk of avoidable harm.
Staff Culture
6/10
✓
Staff told us they felt supported, valued and appreciated by the service's management team... 'I have never had a manager like her... definitely feel valued and supported.' 'All of the management team are so helpful... best place I have worked.'
Staffing Levels
6/10
✓
Staff were employed in sufficient numbers to meet people's needs safely and staffing levels were regularly reviewed. Where people had additional one to one or two to one support, we saw this was being provided.
Training & Dev
6/10
✓
The provider monitored staff training on a training matrix. The training matrix identified staff had received training in a variety of subjects. For example, safeguarding adults, medicines administration... Specialist training was also provided for people's specific care needs.
Management
4/10
!
Systems and processes to monitor and mitigate risks to people were not effective... Whilst the registered manager and provider had been aware of the technical issues and were exploring options, they had not taken any action to address the potential risks in the short term. Breach of regulation 17.
Programmes
4/10
!
the service had a separate activities area where people could do art and crafts and work on projects. We saw the provider had recently decorated/refurbished the garden area.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews