Last updated: 9 February 2026
"Staff feel well supported in a positive culture with strong safety practices, but activities are basic and some agency staff are used."
People received their medicines safely from suitably trained staff. Robust systems were in place to assess risks. All significant events and incidences were documented and analysed.
One staff member said; 'I love my job here!' Staff said; 'It's a good staff team and I feel well supported.' Staff felt well supported and confident to raise any areas of concern.
People, relatives and staff agreed there were sufficient staff to keep people safe. Staff said they were able to meet people's needs and support them when needed.
Staff had completed safeguarding training. Staff without formal care qualifications completed the Care Certificate. 'Plenty of training offered and time to do it.' Staff were supported and received regular supervision.
Staff, relatives and professionals said the registered manager was approachable and had made many improvements since being in post. Staff said the registered manager was involved in the day to day running of the service.
People had access to organised and informal activities which provided them with mental and social stimulation. Some external entertainers visited the service and staff also arranged everyday activities.
Staffing is adequate but uses some regular agency workers.
Others who worked for an agency, however were also regular workers at the service.
Only basic activities like entertainers and everyday events with no coordinator or specialist programmes.
People took part in a range of activities. Some external entertainers visited the service and staff also arranged everyday activities for people.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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