Working at Two Acres Care Home

Staff numbers are now enough with less agency staff after closing a unit, but no records of job interviews for new hires.

Checks to assess the suitability of staff employed to work in the service had been carried out, however there was no written record of interviews with prospective staff. The manager told us they would ensure these were in place following our inspection.

Safety checks like water temperatures in bedrooms and some fire safety areas are not done regularly enough.

Some improvements were needed for health and safety checks. For example, whilst spot checks of bedroom water temperatures were being carried out, there was no system in place to ensure all bedrooms were checked on a regular and systematic basis and regular checks on some areas of fire safety were not being undertaken.

Daily activities and outings run by a coordinator keep things varied, but no special therapeutic programmes or partnerships.

The provider had appointed an additional activities co-ordinator to the service. There were planned activities each day and staff supported people to be involved in these. There were regular planned excursions from the home and themed events.