Working at Twelve Trees Residential Care Home
17 Priory Road, Sheffield, S7 1LW
Operated by Twelve Trees Limited
34 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Staff feel well supported by management and enjoy working there, but overdue safety training and infrequent supervisions need attention."
Safety & Risk
6/10
✓
People were safeguarded from abuse and avoidable harm. Risk assessments about care were person-centred, proportionate, and regularly reviewed with the person, where possible.
Staff Culture
7/10
✓
Staff told us they enjoyed working at the service and would not want to work anywhere else. One staff member said, 'I do feel supported - very much so.'
Staffing Levels
5/10
!
There were appropriate staffing levels and skills mix to make sure people received consistently safe, good quality care that met their needs. People did not have to wait long for support from staff.
Training & Dev
4/10
!
Some staff refresher training was overdue such as First Aid and pressure area care. Records showed the frequency of staff supervision and appraisal meetings were not compliant with the providers policy.
Management
7/10
✓
Staff told us they were well supported by the management team and felt confident to raise any concerns. The registered manager took immediate action in response to the feedback.
Programmes
6/10
✓
An activities coordinator was employed and a timetable of activities was seen to be in place. Staff supported people... singers, entertainers, activity lady Monday to Friday... regular trips and chair exercise.
Points to consider
Some key safety training like first aid and skin care is overdue for staff and supervisions do not happen as often as the policy requires.
Some staff refresher training was overdue such as First Aid and pressure area care... records showed the frequency of staff supervision and appraisal meetings were not compliant with the providers policy.
Hiring checks had gaps like missing details on work history, though they fixed it straight away.
Recruitment procedures were in place... However, it was noted that some areas of the process needed closer scrutiny. For example, to ensure there were no gaps in a staff member's work history. The registered manager took immediate action.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews