Working at Tweedmouth House
4 Main Street, Berwick Upon Tweed, TD15 2HD
Operated by Mr & Mrs C Thomlinson
55 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Positive culture with proud long-serving staff who feel like family and effective management, but basic training and activities without specialist programmes."
Safety & Risk
7/10
✓
People were safe from the risk of abuse. Risks were assessed and regularly reviewed when people's needs changed. Medicines were managed safely.
Staff Culture
8/10
✓
The provider had created a positive culture. Staff were proud to work at the service and some had worked there for many years. One staff member said, "The management are very supportive, we are a family here."
Staffing Levels
6/10
✓
There were enough appropriately trained staff to care for people safely.
Training & Dev
6/10
✓
Staff were trained appropriately and recruited safely. Staff had received additional safeguarding training.
Management
7/10
✓
Staff and relatives said the management team were effective. Lessons had been learnt from the last inspection and an action plan put in place to improve.
Programmes
6/10
✓
An additional activities coordinator was employed specifically to support people going out for walks, to the gym and to the supermarket.
Points to consider
Staffing levels are enough for safe care, but no info on low agency use or staff saying workloads are easy.
There were enough appropriately trained staff to care for people safely.
Training covers basics like safeguarding and medication handling, but no specialist courses or funded qualifications mentioned.
Staff had received additional safeguarding training. Staff had received appropriate training to manage medicines safely.
Activities coordinator runs outings like walks, gym and shops, but no specialist or innovative programmes to enrich the role.
An additional activities coordinator was employed specifically to support people going out for walks, to the gym and to the supermarket.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews