Working at Tushmore Lane
28 Tushmore Lane, Crawley, RH10 8JJ
Operated by Consensus Support Services Limited
4 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Strong safety practices and thorough training support people well, but no permanent manager affects consistent oversight."
Safety & Risk
8/10
✓
People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. Effective systems were in place to manage safeguarding risks... Risk assessments were detailed, person centred.
Staff Culture
6/10
✓
One staff member said, “It’s a very supportive team and I feel able to speak up.”
Staffing Levels
6/10
✓
People were supported by enough staff who received appropriate training to meet their needs. We observed there were enough staff.
Training & Dev
7/10
✓
Training records showed that staff compliance in safeguarding training was at 100%. Training also completed by staff in... Positive Behaviour awareness and sexuality and relationships... positive behaviour support, learning disability, Autism.
Management
4/10
!
The registered manager had recently left the service, but people and the staff were being supported by a peripatetic manager who was aware of safeguarding processes.
Programmes
6/10
✓
People were supported to attend local clubs... One person played football while another... arts and crafts... garden maintenance at a local park... cleaning and maintaining local hospital gardens.
Points to consider
No permanent manager in place, using a visiting manager instead which could affect consistent oversight.
The registered manager had recently left the service, but people and the staff were being supported by a peripatetic manager who was aware of safeguarding processes.
Staffing is adequate with enough staff to meet needs, but no details on retention or agency use.
People were supported by enough staff who received appropriate training to meet their needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews