Last updated: 10 February 2026
"Strong safety and good training with a motivated team, but unclear staff retention and no specialist activities coordinator."
Positive risk management was evident... Accidents and incidents were monitored to identify trends and patterns and action taken to minimise re-occurrence; medicines safely managed with audits.
There was a positive atmosphere at the service; the staff team were all motivated and keen to develop and learn.
Sufficient staff were available to meet people's needs and to ensure they could go out when they wanted to.
Staff told us 'The training is very good... We get lots of training and can always suggest other training'; training included positive behaviour support and autism guidance.
Staff confirmed that the registered manager operated an open-door policy for informal discussion and guidance when needed.
Activities were planned throughout the week and staffing levels were planned around them; people spend a lot of time undertaking activities in the community.
Staff numbers are enough and flexible for outings and needs, but no details on low staff turnover or agency use to show stable teams.
Sufficient staff were available to meet people's needs and to ensure they could go out when they wanted to.
Planned activities include community outings, gardening and holidays, but no dedicated coordinator or specialist programmes to enrich workdays.
Activities were planned throughout the week and staffing levels were planned around them.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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