Working at Turning Point - Russell Terrace
52 Russell Terrace, Leamington Spa, CV31 1HE
Operated by Turning Point
6 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel valued in a supportive culture with good management and staffing, but limited activities programmes and some medicines recording gaps hold it back."
Safety & Risk
6/10
✓
People were safeguarded... risks assessed... medicines safely but some topical and liquid medicines did not have open dates recorded; MCA records needed more detail, both rectified immediately.
Staff Culture
8/10
✓
Staff felt valued and were celebrated through regular newsletters, an employee of the month scheme and long service awards. 'If there is a problem, we sit and talk it through... our opinions on things are valued.'
Staffing Levels
7/10
✓
The provider ensured there were sufficient numbers of staff... Staff provided positive feedback about staffing numbers and told us people could live the life they wanted. Staff knew people well.
Training & Dev
6/10
✓
Staff received regular training to ensure they had the skills and knowledge to meet people's individual needs and preferences.
Management
7/10
✓
The registered manager felt supported by the provider: 'I do feel very supported. Being a registered manager is a responsible position, but I never feel on my own.' Positive feedback: 'It is one of the best supported environments I have been in.'
Programmes
5/10
!
Per 2018 comprehensive inspection: People were supported to follow their interests and take part in social activities including theatre groups, church, tactile stimulation, gadget board and sensory lights.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role is mostly routine care with some basic outings and sensory activities.
Per 2018 comprehensive inspection: People were supported to follow their interests and take part in social activities including theatre groups, church, tactile stimulation, gadget board and sensory lights.
Only standard regular training mentioned, no funded specialist qualifications or career development paths.
Staff received regular training to ensure they had the skills and knowledge to meet people's individual needs and preferences.
Some gaps in recording medicine open dates and mental capacity decisions, even though fixed right away.
We found some topical and liquid medicines did not have open dates recorded... records needed more detail to support this decision making. The registered manager took immediate action.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews