Working at Turning Point - Parkview

No permanent manager in place, so leadership is unstable and oversight is weak.

There was no registered manager at the service at the time of this assessment.

Serious safety problems like unreported safeguarding concerns and unsafe medication handling.

The provider had not made safeguarding referrals as required. Medicines were not stored safely, and staff were not trained to provide safe administration of medicine in an emergency.

No activities programme or coordinator, so the role is mostly routine personal care and cleaning.

People had little to do and the lack of structure meant people did not know what was happening in their day.