Working at Turning Point - Masons Road
145-147 Masons Road, Stratford Upon Avon, CV37 9NX
Operated by Turning Point
4 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Supportive manager and friendly team culture, but basic outings and some agency staff due to vacancies."
Safety & Risk
7/10
✓
Staff had received training in how to recognise abuse... Staff knew about risks to people and understood their role in keeping people safe. Records of accidents and incidents were reviewed by the registered manager and shared with the provider.
Staff Culture
8/10
✓
One staff member told us, 'It is a very nice team. If I feel unsure of anything I can always ask, and people are happy to show you.' Staff felt able to openly discuss ideas and areas for improvement during team meetings.
Staffing Levels
6/10
✓
Permanent and bank staff covered most shifts, but staff vacancies meant some shifts were covered by agency staff. The provider used the same agency staff to provide continuity.
Training & Dev
6/10
✓
The registered manager maintained a 'training matrix' so they could ensure staff attended regular training to keep their skills up to date and work in accordance with best practice. One member of staff described the training as, 'brilliant'.
Management
8/10
✓
Staff told us the registered manager was supportive and approachable and any concerns they raised were promptly addressed. One staff member told us, '[Registered manager] is a fantastic boss.'
Programmes
5/10
!
Staff were responsive to people's individual and changing social needs... We have started to take them bowling once a month and they have got a holiday coming up in June. People also enjoyed regular trips to the local shops and visits to their favourite pubs and cafes.
Points to consider
No activities coordinator or specialist programmes, just basic outings like bowling and shops, so the role is mostly routine personal care with some trips.
We have started to take them bowling once a month and they have got a holiday coming up in June. People also enjoyed regular trips to the local shops and visits to their favourite pubs and cafes.
Some shifts covered by agency staff due to vacancies, even if the same familiar people are used.
Permanent and bank staff covered most shifts, but staff vacancies meant some shifts were covered by agency staff.
Only standard training and induction, no funded specialist courses or career development mentioned.
New staff completed an induction programme during their probationary period... The registered manager maintained a 'training matrix' so they could ensure staff attended regular training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews