Working at Turning Point - Marloes Walk
14 Marloes Walk, Leamington Spa, CV31 1PA
Operated by Turning Point
8 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Approachable managers, supportive culture and good training, but high agency staff use and basic activities hold it back."
Safety & Risk
6/10
✓
People received their medicines as prescribed from staff who were appropriately trained, but records did not direct staff on how to minimise risks for one medication (risk assessment added post-inspection) and recommendation made on covert administration.
Staff Culture
7/10
✓
Staff were supported in their roles and the provider promoted positive physical, mental and financial health with access to support networks and a range of benefits. The commitment and contribution of staff was celebrated.
Staffing Levels
5/10
!
The provider ensured there were enough suitable staff, but acknowledged the challenges presented by the high use of staff supplied through an agency.
Training & Dev
7/10
✓
Staff had opportunities to develop their role in the health and social care sector and for career progression within the provider group. The locality manager explained, 'We offer apprenticeships and development.'
Management
7/10
✓
Staff felt encouraged to give their feedback and make suggestions knowing they would be listened to. Comments included: 'They are good managers, down to earth and they try to make adjustments. They are always ready listen to you'
Programmes
5/10
!
Per 2018 comprehensive inspection: Staff recognised people's differing abilities and interests and planned activities that would provide meaningful engagement for everyone, both inside and outside the home, such as community centre arts and crafts, theatre trips.
Points to consider
High agency use due to staff changes, even though they use the same familiar agency workers for consistency.
The provider ensured there were enough suitable staff, but acknowledged the challenges presented by the high use of staff supplied through an agency. They explained how they used the same agency staff to ensure people received care from a consistent staff team.
No activities coordinator or specialist programmes mentioned, so the role involves basic outings and events alongside routine care.
Per 2018 comprehensive inspection: people were supported to attend events and social activities in the local area. For example, some people attended a community centre where they enjoyed participating in activities such as arts and craft. Other people enjoyed regular theatre trips or meals out.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews