Last updated: 10 February 2026
"Excellent training, supportive culture and strong safety, but COVID staffing pressures and basic activities programme hold it back."
Per 2018 inspection: Risks assessed regularly, incidents reviewed for learning by manager and governance team, medicines managed safely; per 2022: effective infection prevention, PPE use, and cleaning.
Per 2018 inspection: Staff 'felt supported and confident to raise concerns'; 'felt able to express their opinions'; per 2022: 'staff were committed to caring for each other'.
Per 2018 inspection: 'There were sufficient staff to meet people's needs'; per 2022: 'measures in place to mitigate the risks associated with COVID-19 related staff pressures'.
Per 2018 inspection: Specialist training in 'behaviours that challenge' and epilepsy; 'regular supervision and an annual appraisal'; staff said 'the training is excellent'.
Per 2018 inspection: Staff described registered manager as 'approachable' and 'supportive'; 'an inclusive positive culture had been developed'.
Per 2018 inspection: 'busy weekly programme of activities' including shopping, day centres, leisure, community outings, and ad hoc sessions.
Staff numbers cover the work but COVID caused pressures and there's no info on agency workers or staff staying long-term.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures (2022 inspection)
Activities programme has variety like outings and day centres but no specialist coordinator or creative therapies to enrich the role.
busy weekly programme of activities which including regular scheduled activities as well as ad hoc sessions (2018 inspection)
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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