Last updated: 10 February 2026
"Strong leadership, good training and a supportive culture for staff, but regular agency use and limited activities hold it back."
Medicines were managed, administered and stored safely. Risks were identified and risk management plans were in place and regularly reviewed.
Staff were encouraged to voice their ideas for improvements or change. Staff told us they felt listened to and supported.
There were sufficient numbers of staff deployed to meet the needs of people. This included using regular agency staff for one to one support to aid consistency and familiarity.
People were supported by skilled staff who had on-going training relevant to their role. Staff told us they felt well trained and had access to on line as well as face to face training.
There was a registered manager in post who had made significant improvements... They had developed good relationships with staff and relatives... We received very good feedback from everyone contacted.
People enjoyed a variety of activities, outings, holidays and community social networks. This had improved since the last inspection.
Enough staff to cover needs but they use agency workers regularly for one-to-one support.
This included using regular agency staff for one to one support to aid consistency and familiarity.
Varied activities like outings, holidays and baking but no specialist programmes or dedicated coordinator.
People enjoyed a variety of activities, outings, holidays and community social networks.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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