Last updated: 10 February 2026
"Strong leadership and a positive culture where staff feel valued, although busy periods with some agency staff and limited activities hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty. Incidents were thoroughly investigated, and people were kept safe through effective risk management.
Staff described the home as ‘an amazing place’ to work and consistently praised the dedication of the registered manager and provider.
We observed there was enough staff to ensure people were safely taken care of. Rotas showed there was enough staff, and the provider had significantly decreased their use of agency workers.
There was ongoing training and appraisals, which supported high-quality care. Staff members also described numerous examples where they were promoted and encouraged to access development opportunities within the home.
Leadership was strong and values-driven, with visible and supportive managers. Staff felt safe to give feedback and were treated fairly.
We saw how 1 person was being supported using music therapy to help them unlock their past memories. 1 person who enjoys caring for animals was supported in looking after the service’s pet guinea pigs.
Staff numbers are enough for safe care, but it can get busy and there's still some agency staff around.
staff told us they worked well together, even when the home was ‘busy’. Rotas showed there was enough staff, and the provider had significantly decreased their use of agency workers.
Some activities like music therapy and pet care are on offer, but no activities coordinator or wide variety mentioned.
People were consulted with daily activities and there were numerous additional activities and celebrations which people chose to take part in.
AI Generated
Last inspected: July 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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