Working at Turnbull Close
56-58 Turnbull Close, Greenhithe, DA9 9EB
Operated by FitzRoy Support
12 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Staff feel supported and valued by strong leadership and a positive culture, but minor staff recruitment errors and limited activities need attention."
Safety & Risk
8/10
✓
People were protected from the risks of discrimination, abuse and avoidable harm by staff who understood how to keep people safe. People received their medicines safely and on time.
Staff Culture
8/10
✓
Staff told us they felt valued and supported by the registered manager. They felt listened to and were confident any ideas or concerns were listened to.
Staffing Levels
6/10
✓
People were supported by enough staff. The registered manager continuously monitored staffing levels and adjusted them in line with people's needs. Staff told us there were always enough staff on each shift.
Training & Dev
7/10
✓
Staff completed regularly training which was a mix of face-to-face and e-learning. Training was closely monitored, and the registered manager had good oversight of when staff were due to refresh their training.
Management
8/10
✓
The registered manager welcomed feedback and had oversight of the service. They lead by example and staff told us they felt supported and valued by them.
Programmes
6/10
✓
People attended day centres, went trampolining and used a local hydrotherapy pool. Staff organised events in the service, such as Halloween, which people had enjoyed.
Points to consider
Staffing is enough to cover shifts and outings, but one new staff file had wrong dates on employment history that head office and manager missed at first.
We found one staff file contained a discrepancy on the dates of a member of staff's employment on a reference compared to the application they had completed. This had not been identified by staff at head office or the registered manager.
Some community trips like trampolining and day centres plus events like Halloween parties, but no activities coordinator or specialist therapy programmes.
People attended day centres, went trampolining and used a local hydrotherapy pool. Staff organised events in the service, such as Halloween.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews