Working at Turn Furlong
Turn Furlong, Northampton, NN2 8BZ
Operated by West Northamptonshire Council
51 bedsResidential homesRehabilitation (illness/injury)
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"A proud family culture and brilliant management, but inconsistent staffing on busy days and basic activities hold it back."
Safety & Risk
7/10
✓
Staff listened to concerns about safety and investigated... Lessons were learnt... Medicines were stored, administered, recorded and disposed of safely".
Staff Culture
8/10
✓
All the staff we spoke to were proud... “I Love [my job]... I’m proud to work here”. Staff felt “We are a little family, and we look after each other".
Staffing Levels
5/10
!
We observed that sufficient staff were available... but mixed feedback... “sometimes I can wait 5 minutes for them to come” and staff said “some good days and some bad days, particularly when senior staff are responding to admissions or discharges".
Training & Dev
6/10
✓
New staff received an induction... records demonstrated a high level of compliance... required staff to regularly refresh their training".
Management
7/10
✓
Staff told us,” The management are brilliant, I would be confident to share concerns if I had any” and “I can go to the home manager if I have any concerns".
Programmes
4/10
!
In the warmer months staff volunteer and people can plant pots and seeds... Sometimes our [relative] is isolated in [their] room due to [their] mobility issues".
Points to consider
Staffing is adequate but nothing special, with some waits for call bells on busy days around admissions and discharges.
Mixed feedback... “I have a call bell, sometimes I can wait 5 minutes for them to come” and “Due to the flow of people, we have some good days and some bad days".
Only basic activities like planting seeds in the garden, so the role is mostly routine rehab and personal care.
In the warmer months staff volunteer and people can plant pots and seeds and sit in the garden. Sometimes our [relative] is isolated in [their] room due to [their] mobility issues".
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews