Last updated: 9 February 2026
"Good staff training and strong safety practices, but no registered manager holds it back."
Staff understood their responsibilities regarding safeguarding people. Risks to people were assessed and plans focussed on reducing risk without restricting people. Accidents and incidents were reviewed for learning.
People's relatives and staff told us the manager was approachable and accessible. Staff were asked their views and told us the management team were open and welcomed ideas.
Staffing levels were based on people's needs and activities. Everyone at the service had one to one support with some additional support for outings.
Staff told us they had the training and support they needed to be able to support people well. Staff were encouraged to develop their skills, one member of staff was encouraged to take part in a positive behaviour support training course.
The service did not have a manager registered with the Care Quality Commission. A manager was in post who had started the application process with CQC to become registered.
People took part in a range of activities which they enjoyed and were supported by staff to try new things. People chose their activities each day dependent on their mood and preferences.
No permanent manager, the one in charge is still applying for official registration with the regulator.
The service did not have a manager registered with the Care Quality Commission. A manager was in post who had started the application process with CQC to become registered.
Staffing is sufficient with one to one support where needed, but no details on staff turnover or agency use.
Staff were recruited safely and there were enough staff to meet people's needs.
No activities coordinator or specialist programmes, so shifts are mostly about supporting what residents pick each day like outings and trying new things.
People chose their activities each day dependent on their mood and preferences. Staff had chosen this approach as opposed to an activity schedule.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp