Working at Turketel Road
8 Turketel Road, Folkestone, CT20 2PA
Operated by Parkcare Homes (No.2) Limited
6 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Good staff training and strong safety practices, but no registered manager holds it back."
Safety & Risk
8/10
✓
Staff understood their responsibilities regarding safeguarding people. Risks to people were assessed and plans focussed on reducing risk without restricting people. Accidents and incidents were reviewed for learning.
Staff Culture
6/10
✓
People's relatives and staff told us the manager was approachable and accessible. Staff were asked their views and told us the management team were open and welcomed ideas.
Staffing Levels
6/10
✓
Staffing levels were based on people's needs and activities. Everyone at the service had one to one support with some additional support for outings.
Training & Dev
7/10
✓
Staff told us they had the training and support they needed to be able to support people well. Staff were encouraged to develop their skills, one member of staff was encouraged to take part in a positive behaviour support training course.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission. A manager was in post who had started the application process with CQC to become registered.
Programmes
6/10
✓
People took part in a range of activities which they enjoyed and were supported by staff to try new things. People chose their activities each day dependent on their mood and preferences.
Points to consider
No permanent manager, the one in charge is still applying for official registration with the regulator.
The service did not have a manager registered with the Care Quality Commission. A manager was in post who had started the application process with CQC to become registered.
Staffing is sufficient with one to one support where needed, but no details on staff turnover or agency use.
Staff were recruited safely and there were enough staff to meet people's needs.
No activities coordinator or specialist programmes, so shifts are mostly about supporting what residents pick each day like outings and trying new things.
People chose their activities each day dependent on their mood and preferences. Staff had chosen this approach as opposed to an activity schedule.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews