Working at Tunhill

No permanent manager in post, deputy is covering with help from area manager.

The registered manager of Tunhill had recently left the service. At the time of this inspection, the deputy manager was managing the home with support from the area manager and other registered managers within the providers group.

No dedicated activities coordinator or special programmes, just basic hobbies, trips and outings done by care staff.

People had opportunities to engage in a variety of suitable activities both at home and out in the community, including household tasks, hobbies and leisure activities. Staff supported people to go on holidays and day trips.

Only standard training with supervisions and appraisals, no specialist courses or funded qualifications.

Staff told us the training and induction they received from the service prepared them well... 'The training we get is really good. There is a mixture of training in the classroom and online.' Staff received regular supervision to review their competence... The deputy manager had completed annual appraisals for all staff.