Last updated: 9 February 2026
"Great leadership and supportive culture for staff, but basic activities without a dedicated coordinator hold it back."
People were safeguarded from harm as staff recognised potential signs of abuse... Staff were confident that they could raise any concerns... There were systems in place to review the service when things go wrong to ensure that lessons were learnt.
Staff felt that they were well supported and able to develop in their role... Staff were encouraged to contribute to the development of the service... staff meetings were held for them to discuss issues.
There were suitable numbers of staff on duty and the staffing was organised so activities could be planned... the registered manager confirmed that agency staff were not used within the home.
People were supported by staff who received training to develop and maintain the skills they needed... recently completed training for understanding mental health... New staff completed... the care certificate.
The registered manager demonstrated an in-depth knowledge of the team of staff and people who used the service... Staff told us that the registered manager provided leadership, guidance and the support they needed to provide good care.
There was an activity board displayed... people played scrabble or dominoes with staff, listened to music and watched an older war film. Recently some people had been bowling or shopping... school children... joint art activities.
Days include some basic games, music, occasional outings and art with visitors, but no dedicated coordinator or specialist creative programmes to vary the role.
There was an activity board displayed with pictures to show people what planned activities would take place... played scrabble or dominoes with staff, listened to music... bowling or shopping... school children with a learning disability had visited... joint art activities.
Staff numbers are sufficient with the team covering sickness and no agency use, but no details on staff staying long-term or time for unhurried care.
Staff were available when people wanted them... suitable numbers of staff on duty... the staff team worked together to cover any annual leave or sickness and the registered manager confirmed that agency staff were not used.
Training includes induction, care certificate and some specialist like mental health, but no funded qualifications or career development paths.
New staff completed an induction... care certificate... recently completed training for understanding mental health... training was organised to help staff understand how to provide this support.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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