Working at Tudor Lodge
45 The Gallop, Sutton, SM2 5RY
Operated by Heathcotes Care Limited
7 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.8/10
Key Finding
"Staff feel respected and supported by an approachable manager with stable retention and good training, but activities lack a dedicated coordinator and specialist programmes."
Safety & Risk
8/10
✓
People were kept safe from avoidable harm... Staff had training on how to recognise and report abuse... positive risk taking plans... Using medicines safely.
Staff Culture
8/10
✓
Staff felt respected, supported and valued... able to raise concerns without fear... 'The staff team work really well together and we all get on with each other.'
Staffing Levels
8/10
✓
The service had enough staff, including for one-to-one support... staff turnover was low which helped provide people with consistent care... staffing levels were consistent.
Training & Dev
8/10
✓
Staff received relevant training in evidence-based practice... continual supervision, appraisal... provider's programme to support staff identified as future managers.
Management
8/10
✓
The registered manager was accessible and approachable... Staff felt respected, supported and valued... '[Registered manager] is amazing...'
Programmes
6/10
✓
People were supported to participate in... walks... dance classes, trampolining, bike riding, swimming, going out for meals and outings... garden project.
Points to consider
No activities coordinator or specialist programmes like pet therapy mentioned, so the role includes basic outings and gardening but lacks distinctive creative elements.
People were supported to participate in their chosen social and leisure interests... walks in the local area, dance classes, trampolining, bike riding, swimming, going out for meals and outings to places of interest in the community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews