Last updated: 9 February 2026
"Effective leadership and a supportive culture where staff enjoy their jobs and feel valued, although training is only standard and activities lack innovation."
Staff understood their responsibilities to protect people from abuse... Concerns and allegations were acted on... Accidents and incidents were fully recorded... used any incidents as a learning opportunity.
Staff told us they enjoyed their jobs... 'I enjoy it here, the staff are helpful and supportive'... The provider recognised the contribution staff made... and gave recognition for long term service.
People and their relatives told us there was enough staff... Staff told us they had enough time to support people and if there were issues, these were addressed by management.
New staff worked alongside more experienced staff... Staff completed an induction to their role and ongoing training. This enabled them to keep up to date with best practice.
The registered manager and care manager showed effective leadership... Staff felt supported by management and each other. People, their relatives and staff told us management were approachable and that they listened to them when they had any concerns or ideas.
Activities were available every day. There was a full entertainment programme throughout the whole week... People told us there was variety... Children from the Kindergarten come in.
Only standard induction and ongoing training, no specialist courses or funded qualifications to build skills.
New staff worked alongside more experienced staff to learn about people's needs. Staff completed an induction to their role and ongoing training.
Regular activities programme with variety and a coordinator, but no specialist or innovative approaches to make the role more fulfilling.
There was a full entertainment programme throughout the whole week in both the morning and evening. People told us there was variety and opportunity to socialise... Children from the Kindergarten come in.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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