Last updated: 9 February 2026
"Visible managers with a clear vision and positive culture where staff feel valued and rewarded, but poor staff deployment at mealtimes leaves people waiting for help."
People were protected from the risk of abuse and avoidable harm. Staff had guidance about how to manage risks to people's health and safety and they managed people's medicines safely. Lessons were learned when things went wrong.
Staff told us they enjoyed working at Tudor House. The provider recognised and rewarded staff for their work which promoted a positive workplace.
Staff were not always effectively deployed across the home to meet people's needs. This had an impact on the availability of staff to support people, particularly at mealtimes. Some people told us they sometimes had to wait for staff when they needed help.
Per 2019 comprehensive inspection: Staff regularly updated their training to make sure they had the skills and knowledge to effectively support people. Regular supervisions, observations of practice and annual appraisals were used to monitor staff's performance.
Managers were a visible presence in the home and there was a clear organisational vision for providing high-quality care. Staff told us they enjoyed working at Tudor House.
Per 2019 comprehensive inspection: the provider employed an activities coordinator and had made improvements to the variety and consistency of activities provided.
Staff are not always in the right places when needed, especially at mealtimes, so residents sometimes wait for help and you could feel stretched.
Staff were not always effectively deployed across the home to meet people's needs. This had an impact on the availability of staff to support people, particularly at mealtimes. Some people told us they sometimes had to wait for staff when they needed help.
AI Generated
Last inspected: September 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp