Working at Tudor House Nursing Home

Recruitment misses details like reasons for gaps in work history, so hiring process has gaps.

The provider did not always record reasons for any gaps in staff employment records and told us they would improve going forward.

Only basic activities like arts and crafts, quizzes, and discussions, so days feel routine.

The activity officer followed an activity programme based on people's interests. This included arts and crafts, quizzes and discussions.

Window restrictors not set right and no water risk assessment, so some safety checks fall short.

we identified some window restrictors were incorrectly adjusted so people may have been at risk from falls from height. The provider had not carried out a risk assessment to ensure any risks relating to water hygiene were identified and managed.