Last updated: 9 February 2026
"Positive management and a loyal staff team who feel valued, but regular agency use and no dedicated activities coordinator hold it back."
Staff received training in safeguarding and had a good understanding of how to protect people from abuse. People had risk assessments in place... Staff members administered medicines in line with best practice guidance.
Staff told us... 'I really feel like my ideas are listened to here. If another company offered me 100 pounds an hour I would still not leave Tudor House.' During our inspection there was a very positive atmosphere at the service.
There were enough staff to meet people's needs. The registered manager used agency staff to cover vacancies and these agency staff were used regularly.
Staff received training in areas such as moving and handling, safeguarding, end of life care and supporting people living with dementia. Staff members receive regular supervisions and competency assessments from senior staff.
People, relatives and the staff team were very positive about the management of the service. The registered manager and the provider promoted a positive culture that put people at the centre of their care and support.
People took part in activities both in and out of the service. These included trips to the cinema, walks and shopping in the local community gardening activities, cooking and baking, board games and reading.
Staffing levels are adequate but agency workers are used regularly to cover vacancies.
The registered manager used agency staff to cover vacancies and these agency staff were used regularly.
Varied activities like outings and gardening but no dedicated coordinator or specialist programmes to enrich the role.
People took part in activities both in and out of the service. These included trips to the cinema, walks and shopping... gardening activities, cooking and baking, board games and reading.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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