Last updated: 10 February 2026
"Strong leadership, stable staffing and positive culture, although activities are basic with no dedicated coordinator."
Systems continued to be in place to safeguard people. Staff had been trained in safeguarding... People received their medicines on time and as prescribed... Systems were in place to audit and monitor medicine management...
One staff member said, 'It's a great place to work, so positive and active and fun. I take my work very seriously and wouldn't want to work anywhere else.' Staff felt fully involved in developing the service.
People and their relatives told us there was a consistent team of staff providing support. 'It's great that staff stay so long...' 'There is enough staff; we cover for each other...'
A range of mandatory and additional training was on offer. Regular supervision sessions and annual appraisals were carried out. Staff told us... we get time off to do courses so they [provider] are keen for us to progress...
The registered manager was a positive role model and led by example. A family member said, '[Registered manager] is brilliant, can't fault the way they manage the service...'
People participated in the shopping, preparation and cooking of their meals... The staff take [name of person] out and about, to the town on the bus, and visiting gardens centres for lunch.
Only basic activities like cooking meals and community outings, no dedicated activities coordinator or specialist programmes to enrich the role.
People participated in the kitchen preparing the evening meal. One family member said, 'The staff take [name of person] out and about, to the town on the bus, and visiting gardens centres for lunch.'
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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