Last updated: 10 February 2026
"Exceptional personalised activities, supportive management and a happy stable team, although staff lack time for unhurried personalised care."
People were safeguarded from the risks of abuse... medicines were managed safely... Risks to people were assessed and minimised appropriately... Systems were in place to reduce the risks of infection.
One member of staff told us, 'I don't think the home could do anything differently to improve.' Another member of staff said, 'I love it here. I've never worked in care before but I love it.'
People's needs were met by a sufficient number of staff who were well trained to meet people's individual and diverse needs and preferences. This resulted in a stable staff team who were happy in their roles.
Staff were trained in various areas, some of which was provided in addition to their mandatory training... courses attended included, 'Alive', engagement with dementia 'lighting up later life'. Staff received regular supervision sessions and an annual appraisal.
Staff felt very supported by the management team. A member of staff told us, 'We are definitely given a lot of sufficient support from management and are able to discuss problems or concerns.'
exceptional effort that the management and staff team made towards providing a wide range of exceptionally personalised activities that engaged and stimulated people who were living with dementia. External experts were sourced... creative art based activities... Magic the dog... vintage ice cream van... music therapy.
Staffing levels are sufficient and the team is stable, but no staff say they have time for unhurried personalised care.
A suitable number of appropriately skilled staff were on duty to support the needs of people safely... sufficient number of staff
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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