Last updated: 9 February 2026
"Enough staff on duty to support people safely, but no permanent manager causes weak leadership, staff frustrations and training gaps."
There were some minor issues with the recording and storage of medicines, however these had not posed any risk to people.
Feedback from all the relatives and staff we spoke with shared their concerns and frustrations with the leadership of the home in the absence of a registered manager.
Our observations on the day of inspection showed there were enough staff on duty to support people safely.
Training records seen showed not all staff were up to date with or had received infection prevention and control training.
The service has not had a permanent registered manager since November 2020.
No permanent manager in post, so leadership is weak and staff get confusing directions.
The service has not had a permanent registered manager since November 2020.
Not all staff up to date with infection control training.
Training records seen showed not all staff were up to date with or had received infection prevention and control training.
Some gaps in medication records and storage.
There were some minor issues with the recording and storage of medicines, however these had not posed any risk to people.
AI Generated
Last inspected: March 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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