Working at Tudor Court Care Home
18-20 Midvale Road, Paignton, TQ4 5BD
Operated by Majorspan Limited
29 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Strong management and an approachable team foster a positive culture with engaging activities, but staffing shortages and heavy agency use sometimes limit care quality."
Safety & Risk
6/10
✓
Medicines processes and systems were in place and people received their medications as prescribed. However, medicines in a liquid or cream form had not been dated once opened... We made a recommendation about this.
Staff Culture
6/10
✓
The service had an open, inclusive culture... Most of the staff we spoke with told us the registered manager was approachable... However, one staff member told us communication could be improved and staffing issues were affecting staff morale.
Staffing Levels
5/10
!
We observed the service had enough staff to meet people's needs... Some staff reported to us that they were sometimes short staffed and relied heavily on agency staff, they felt they could not always give the care to people that they wanted to.
Training & Dev
5/10
!
Per 2020 comprehensive inspection: Staff received regular training and updates in areas relevant to the needs of the people they supported. For example, training covered subjects such as, moving and handling, fire safety, infection control, safeguarding and living with dementia.
Management
7/10
✓
The registered manager... showed a strong commitment to improving the quality of care by ensuring good governance... relatives told us the registered manager, management team and staff were supportive and approachable.
Programmes
6/10
✓
Per 2020 comprehensive inspection: the provider had employed an activities co-ordinator... We observed people being engaged in various activities... such as, doing puzzles, artwork... singing and taking part in an exercise activity... bingo and card games.
Points to consider
Some care staff say they sometimes run short on shifts and rely on agency workers, so they feel they can't always deliver the care they want to.
Some staff reported to us that they were sometimes short staffed and relied heavily on agency staff, they felt they could not always give the care to people that they wanted to.
Only standard training like moving people, infection control and dementia basics, with no specialist courses or funded qualifications mentioned.
Per 2020 comprehensive inspection: training covered subjects such as, moving and handling, fire safety, infection control, safeguarding and living with dementia.
Liquid medicines and creams aren't dated when first opened, so staff can't be fully sure they're still safe to use.
Medicines in a liquid or cream form had not been dated once opened. This meant that staff could not be assured that the medicine was safe and effective to use.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews